Small to medium businesses typically want to communicate with their customers through a lively, attractive web site. Often this means interactive features like rich media, blogs, contact forms and calls to action. Regular updating and the need to manage the site with existing staff, modest technical skills and a limited budget is a critical success factor. Over time, the site typically develops more and more customized features as the site performs effectively.
The solution typically includes a carefully developed digital communication plan, with the technical platform being a web-based content management system. Multibase has added a powerful new platform to its range of business solutions. Community Manager is an application framework with a robust enterprise content management system at its core, plus an impressive set of line-of-business modules that can be added to address specific business needs. Increasingly sophisticated expectations for rapid deployment and return on investment have lead many organisations to solution frameworks such as Community Manager for the cost, efficiency and productivity gains that a well-designed system can offer.
Businesses can take advantage of Community Manager's strong feature set to create and share information both internally and externally, sell products and services, manage business processes and events, train staff, build a member database and more. Import and export your data, integrate existing systems and take advantage of inbuilt auditing and reporting tools to build and measure key indicators for a rich, highly usable web presence or Intranet.
Multibase now partners with Elcom, an Australian technology company and creators of the Community Manager platform, to plan and deliver corporate communication and interaction solutions.
Please contact your account manager or customer service for a no-obligation consultancy on your web communication needs.