| | | Dedicated server hosting | Dedicated server hosting is the appropriate choice when a web project is mission-critical, and when the site owner wishes to concentrate on the content and management of the site and leave the technical environment to the experts. Multibase provides the hardware and the physical environment. Generally we manage the operating system, security, monitoring, networking and backup. We can also manage the customer’s site under a separate service agreement. Multibase manages its own hosting environment, located at Fujitsu Australia’s Internet Data Centre in North Ryde, NSW. Reliable hardware Multibase maintains a business relationship with Dell Computer as its principal supplier of server hardware. Dell machines provide a favourable price-performance ratio, as well as flexible configuration, reliability and the ability to upgrade. Equipment is protected by same day service agreements, and specialist consultants are readily available. Customers select the amount of server space and dedicated processor power required. Software environment The standard Multibase setup includes a Debian Linux base, SSHD, secure FTP (Proftpd) and the web server (Apache). Customers have access to Multibase’s server for mail. Alternatively, we can install a Mail server (Postfix). Other RPM packages can be installed e.g. MySQL/PHP, PostresSQL. We also typically install a GUI for server management. Alternatively, the customer can undertake these installations. Application management Although hosting prices do not cover support of the web site owner’s individual applications or web site, Multibase can manage these under separate service agreements. This is typically the case when we are also the developers for the project. This has speed, reliability and cost advantages, because our technical staff are familiar with all aspects of a complex project and the environment that it requires for smooth operation. What's chargeable?Virtual Dedicated Server hosting packages are created to suit individual customer requirements, from the following standard components.
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What is it |
Availability |
Price |
| Hosting |
Covers data centre hosting on specialist managed, server, backup, redundant power, monitoring. |
Linux |
$3,125.00 p.a. |
| Disk storage |
The amount of data or files allowed for storage on your server. |
Committed allowance, per Gb per annum. |
$50.00 per Gb p.a. |
| Dedicated processor |
Minimum processor power dedicated to your web server. |
Charged per Mb (minimum 64Mb) |
$0.50 per Mb p.a. |
| Setup |
Covers standard setup of hosting account and installation of Debian Linux base, SSHD, Web server (Apache), Mail server (Sendmail), Secure FTP Server (Proftpd), Webmin. |
Allows 3- 4 hours. Other application or package setups charged at standard hourly rates. |
$465.00 one off |
| Static IP address |
Allows domain-specific SSL certificate, custom firewall rules etc., traffic monitoring, remote terminal access. |
Individual static IP address is allocated. |
$120.00 p.a. |
| Firewall rules/switch ports |
Setup and management of custom firewall rules controlling access to your IP address. |
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$260.00 p.a. |
| Data traffic |
Data traffic in and out of your web site each month, calculated on a rolling 12 month average to eliminate excess charges. |
If your web site consistently exceeds the allowance, we will renegotiate traffic allowances. |
< 5001Mb per month: $0.05 Mb
> 5000Mb per month: $0.04 Mb
Significant data volumes - POA |
What's included?These features are included in all Virtual Dedicated Server hosting packages as required.
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What is it |
Availability |
Price |
| SSH |
SSH (Secure Shell) gives expert-level access to Unix servers. |
SSH is available to Linux servers. Telnet is not available due to security risks. |
1 account included for in standard setup root access |
| FTP access |
FTP (File Transfer Protocol) is the means by which you can transfer web site files to and from your web site. Additional accounts may be set up, for example to allow different staff to manage different areas of a complex web site.
Unfortunately FTP is often used to attack poorly managed web servers, so Secure FTP (available through many free software clients) is preferred. |
Where possible, server access is by Secure FTP alone.
One account is set up by default for each web site. |
Time-based service and support fees may apply for specialist setups, or when configuration changes are required after initial setup. |
| Web statistics |
Graphical web statistics packages measure and display usage of your web site. Real-time web visitation statistics are included in hosting plans (Webalizer for Unix, SmarterStats for Windows). |
Statistics are kept for 12 months then deleted unless other arrangements made. |
Included in hosting plans |
| Backup |
Standard backup schedule is a full data backup every 24 hours on our network backup and to tape, using a weekly rotation system. These backup tapes are held in fireproof storage. Other backup |
Other arrangements can be negotiated and quoted individually. |
Restoration from backup is charged at standard hourly rates. |
| Monitoring systems |
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Key servers, services and communications monitored using the industry-standard What’s Up? Gold, which is accessible both during business hours and remotely by Multibase staff. |
Included |
| Security |
Multibase provides a specialist hosting environment physically located in Fujitsu Australia’s Sydney Internet Data Centre. The centre has multple redundant power supplies, and multi-homed Internet connections. Servers are managed daily by specialist security consultants |
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Included |
What's optional?These options may be added as required.
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What is it |
Availability |
Price |
| Server management |
Management of operating system level patches and upgrades. All servers must be managed by customer or Multibase. |
Allows 2-3 hours per month. |
$3125.00 p.a. |
| Domain names |
A domain name allows a web site at your domain name e.g. www.yourdomain.com.au and email to be username@yourdomain.com.au. Both offer professional presentation of web site and email addresses. Alternatively, you can have an address at australis.net.au.
Multibase manages its own DNS (Domain Name Server) and has wide knowledge readily available so we can readily provide advanced features. |
Any number of domain names can be pointed to one or more parts of your web site. |
Domain name fees |
| Subdomains |
This allows a sub-section of your web site or email users to have a different address e.g. sales.yourdomain.com.au. Subdomains are typically used for a large web site, or when different parts of the site are hosted on different servers or different hosting platforms (even with another provider), or when a separate SSL-secured section is required. |
Any number of sub-domain names can be established and pointed to one or more parts of your web site. |
Domain name fees |
| Advanced web server functions |
Depending on the platform, advanced web server functionality can be established on your site e.g. directory browsing on/off, script aliases, local cgi, login/password protection for directories, redirects etc. These are typically needed in a custom built web application. |
By arrangement, depending on technical and security constraints |
Time-based service fees apply or purchase a customer support plan. |
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